DEPOSIT & PAYMENT POLICY

• NON-REFUNDABLE DEPOSIT

  All appointments require a non-refundable deposit, which will be credited toward the total cost of your treatment.

• CASH PREFERRED

  The remaining balance must be paid in cash on the day of your appointment

• CARD PAYMENTS

  If you prefer to pay by card, please note that an additional 10% service charge will apply.
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RESCHEDULING & GUEST RULES

• 48-HOUR NOTICE

  To reschedule or change your appointment, you must notify us at least 48 hours in advance. Otherwise, you will lose your deposit.

• RESCHEDULING LIMIT

  You are only allowed to change or cancel your appointment once.

• CONTACT FOR CHANGES

  Text us at (915) 637-3409 or email paulettesbeauty20@gmail.com

• NO GUESTS ALLOWED
  Due to cross-contamination risks, noise, and limited space, no children or extra guests are allowed on the day of your appointment. No exceptions

• BOOKING POLICIES
  ​If a rescheduled appointment is more than 30 days after the original appointment date, a new deposit will be required.

RESULTS & AFTERCARE DISCLAIMER

• VARYING RESULTS

  Final results vary from person to person depending on skin type, lifestyle, medications, facial structure, and existing brow hair.

• 70% CLIENT RESPONSIBILITY

  Pre and post-care instructions will be emailed to you upon booking. Following these rules accounts for 70% of your final healed result — strict adherence is the client's responsibility.​

ARRIVAL & LATENESS POLICY

• GRACE PERIOD

  We offer a strict 10-minute grace period for arrivals.

• CANCELLATIONS

  If you are more than 10 minutes late, your appointment will be automatically canceled, the deposit will be forfeited, and a new deposit will be required to reschedule.

• NO-SHOWS

  ​If you miss your appointment without prior notice, you will lose your deposit and will not be allowed to book any future appointments with us.

PREVIOUS COSMETIC WORK

• APPROVAL REQUIRED
  If you have previous permanent makeup done by another artist, you must send a clear photograph of your makeup-free eyebrows for approval before booking. Not all previous work can be touched up or covered.

• ADDITIONAL FEE
  Approved cover-up or correction work requires more time and carries an extra cost of $100.00.

• UNANNOUNCED PREVIOUS WORK
  If you arrive with previous work without notifying us beforehand, your appointment will be immediately canceled and your deposit will be lost.

• SEND PHOTOS TO|
  Text (915) 637-3409 or email paulettesbeauty20@gmail.com