1. Deposit & Payment Policy

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• Non-Refundable Deposit: All appointments require a non-refundable deposit, which will be credited toward the total cost of your treatment.

• Cash Preferred: The remaining balance must be paid in Cash on the day of your appointment.

• Card Payments: If you prefer to pay by card, please note that an additional 10% service charge will apply.

2. Arrival & Lateness Policy​

• Grace Period: We offer a strict 10-minute grace period for arrivals.

• Cancellations: If you are more than 10 minutes late, your appointment will be automatically canceled, the deposit will be forfeited, and a new deposit will be required to reschedule.

• No-Shows: If you miss your appointment without prior notice (No-Show), you will lose your deposit and will not be allowed to book any future appointments with us.

3. Rescheduling & Guest Rules​​

• 48-Hour Notice: To reschedule or change your appointment, you must notify us at least 48 hours in advance. Otherwise, you will lose your deposit.

• Rescheduling Limit: You are only allowed to change or cancel your appointment once.

• Contact for Changes: To change/cancel, please text us at (915) 637-3409 or email paulettesbeauty@gmail.com.

• No Guests Allowed: Due to cross-contamination risks, noise, and limited space, no children or extra guests are allowed on the day of your appointment. No exceptions.

4. Previous Cosmetic Work (Prior Procedures)

• Approval Required: If you have previous permanent makeup/procedures done by another artist, you must send a clear photograph of your makeup-free eyebrows for approval before booking. Not all previous work can be touched up or covered.

• Additional Fee: Approved cover-up or correction work requires more time and carries an extra cost of $100.00.

• Unannounced Previous Work: If you arrive with previous work without notifying us beforehand, your appointment will be immediately canceled and your deposit will be lost.

• Send Photos To: Text (915) 637-3409 or email paulettesbeauty@gmail.com.

 

 

5. Results & Aftercare Disclaimer​

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• Varying Results: Final results vary from person to person depending on skin type, lifestyle, medications, facial structure, and existing brow hair.

• 70% Client Responsibility: Pre and post-care instructions will be emailed to you upon booking. Following these rules accounts for 70% of your final healed result, so strict adherence is the client's responsibility.